Frequently Asked Questions (FAQs)
Q1: What are the basic requirements for enrollment?
The basic requirements for enrollment includes :
• PUPCET result
• Certificate of Registration (COR)
• Medical clearance
• Valid ID
• Good Moral Certificate
• Form 137 or Form 138
• NSO/PSA Birth Certificate
• Barangay Clearance
• 2x2 ID photos
• NCAE result (if applicable)
Additional documents may be required by your college, it's best to check with them for specifics.
Q2: How do I find my section and schedule?
You can find your section and schedule by logging into the PUP SIS (Student Information
System). Once logged in, navigate to the "Student Profile" section, where you can view your class schedule and
section details.
Q3: How do I get my student ID?
You can apply for your student ID through the PUP SINTA portal after completing your
enrollment. The registrar’s office will notify you when your ID is ready for pickup. Make sure to check the
announcements in PUP SINTA or your registered email for updates.
Q4: What should I do if I lose my student ID and need a replacement?
Students can request a replacement for a lost identification card by submitting a filled-out
form to the Office of Student Services. After paying the fee at the Cashier’s Office, they present the receipt for
processing and issuance of the new ID.
Q5: How do I request a Good Moral Certificate for my scholarship application?
To obtain a Good Moral Certificate from the Office of Student Services, students or alumni
must submit a completed request form, pay the required fee, and sign in the logbook. The certificate is processed
and issued within 21 minutes after submission.
Q6: Where can I find my class schedule?
Your class schedule can be accessed through the PUP SIS portal. Log in with your student
number and password, and you will find the schedule under your academic profile or dashboard.
Q7: How do I log into my student portal?
To log into your student portal, go to the PUP SIS website and use your student number and
the password provided during registration. If you encounter any issues, check the login help section for
troubleshooting.
Q8: How do I reset my student portal password?
You can reset your student portal password by clicking "Forgot Password" on the PUP SIS login
page. Follow the instructions to reset it via the email you registered during enrollment.
Q9: How do I contact the registrar’s office?
You can contact the registrar’s office through the PUP ARIA/PUP SINTA portal or find their
contact details on the PUP Bataan website. You can also visit the registrar’s office in person during office hours
for urgent matters.
Q10: Where can I check announcements or updates from the school?
Announcements and updates from PUP Bataan are posted on the PUP SINTA and PUP SIS portals.
Additionally, you can follow the official PUP Bataan social media pages for the latest news and announcements.
Q11: If I want to request a medal for my academic achievements, how should I go about it?
Students can request and claim medals for recognition activities by submitting a letter
addressed to the Director of the Office of Student Services, along with the approved program. The process takes
approximately 9 minutes to complete, with no fees required.
Q12: What are the requirements for requesting a Transcript of Records?
To request a TOR, submit a filled-out request form, valid ID, and proof of payment. For new
graduates, include a clearance form. Requests can be processed through the Registrar's Office.
Q13: How can I apply for PUPCET online?
PUPCET applications are made via the PUP iApply portal. Fill out the online application form,
upload the necessary documents, and follow payment instructions.
Q14: What is the process for changing my enrollment details?
To change your enrollment details (e.g., adding/dropping subjects or changing schedules), you
must file a request with your academic department, submit valid reasons, and pay applicable fees. Approval depends
on class availability.
Q15: How do I request an Honorable Dismissal?
Visit the Registrar's Office with a completed request form and valid ID. Ensure all financial
obligations are settled. The process may take several days for approval.
Frequently Asked Questions (FAQs)
Q16: Are there scholarships available for PUP Bataan students?
Yes, PUP offers various scholarships, including entrance scholarships, academic merit-based
scholarships, and grants like the Tertiary Education Subsidy (TES). Contact the Office of Scholarship and
Financial Assistance for details.
Q17: What medical services are available on campus?
The Medical Services Department provides consultations, emergency treatments, and medical
clearances. Students can also access dental services and teleconsultations.
Q18: How can I borrow a book or other materials from the library for a research project?
To borrow materials and hand tools from the Administrative Office, PUP staff and faculty must
submit a letter of intent and sign the logbook. The requested items will be issued upon verification and
collateral submission, with all items required to be returned within one day after use.
Q19: How do I schedule an appointment for counseling services?
The Office of Counseling and Psychological Services offers both face-to-face and online
counseling sessions. Appointments can be scheduled through their official email or the PUP SIS portal.
Q20: How do I request a Certificate of Enrollment for external purposes?
To request a Certificate of Enrollment, visit the Registrar's Office and submit a completed request form along
with a valid ID. Pay the necessary fee at the Cashier's Office and return the receipt to the Registrar. Processing
typically takes one business day.
Q21: What should I do if my name is misspelled on official school records?
If your name is misspelled, visit the Registrar's Office with a valid ID and supporting documents like your birth
certificate. Submit a request for correction, and the Registrar will update the record accordingly.
Q22: How do I verify my enrollment for government or private organization requirements?
For enrollment verification, request a Certificate of Enrollment from the Registrar's Office. You may also submit
additional forms provided by the requesting organization for the school to fill out.
Q23: How do I request for a correction in my grades?
To request a grade correction, inform your instructor or professor immediately. If approved, the faculty will file
a Grade Correction Form with the Registrar's Office. Ensure you provide supporting documents like exam results if
needed.
Q24: What should I do if I need a Leave of Absence (LOA)?
To apply for an LOA, submit a written request addressed to your department chair or dean. Include your reason,
supporting documents, and a completed Leave of Absence Form. The approval process may take several days.
Q25: Can I request my Transcript of Records online?
Yes, you can request your Transcript of Records online through the PUP iTranscript portal. Fill out the request
form, upload the necessary documents, and follow the payment instructions. The Registrar's Office will notify you
once the document is ready for pickup or delivery.
Q26: How do I apply for a change of course?
To apply for a change of course, visit the Registrar’s Office and request a Change of Course Form. Submit the form
with a letter of intent, your previous grades, and supporting documents. Approval depends on available slots in
the desired course and the recommendation of the academic head.
Q27: How do I request a certified true copy of my diploma?
To request a certified true copy of your diploma, submit a request form and your original diploma to the
Registrar’s Office. Pay the required certification fee and return the receipt for processing. The certified copy
is usually available within one business day.
Q28: Where can I get updates about class suspensions?
Updates about class suspensions are posted on the official PUP Bataan website and social media pages. Students are
advised to regularly check these platforms, especially during severe weather conditions or emergencies.
Q29: What is the process for requesting a student clearance?
To request a student clearance, secure a Clearance Form from the Registrar’s Office or your department. Obtain
signatures from the library, finance office, and other departments as required. Submit the completed form to the
Registrar for final processing.
Q30: How do I request a transfer credential?
To request a transfer credential, visit the Registrar’s Office and fill out the Transfer Credential Form. Submit a
valid ID, your clearance, and proof of payment. The document will be processed within 2–3 business days.
